Drive end-to-end implementations of Flow, managing timelines, migrations, and configurations.
Be the customer's go-to person throughout the implementation journey, delivering a white-glove experience.
Spend significant time on-site with customers, providing hands-on training, guidance, and support.
LiveFlow is building the next-generation accounting and finance platform to enable lean finance teams to run massive enterprises. The company has raised over $21M from top-tier investors and is helping thousands of companies streamline their financial workflows.
Partner with customers to ensure effective onboarding and set strategies.
Train clients on maximizing the product suite and collaborate with support teams.
Identify upsell opportunities and ensure value is understood at an executive level.
Immersive Labs is the leader in people-centric cyber resilience. Their cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. Founded in 2017, Immersive Labs has secured over $180 million of funding.
Collaborate with SAEs to develop account strategy and execution plans.
Maintain strong relationships with customer stakeholders at healthcare facilities.
Support solution implementation across customer facilities.
Arkansas General focuses on supporting Strategic Account Executives to facilitate the adoption of innovative diabetes management solutions. They have career development opportunities with an international organization and a company culture recognized for diversity and as a great place to work.
Be the face of Insider One to our clients, bridging their needs and our technology.
Ensure clients utilize our technology effectively to receive world-class service.
Develop and maintain key account plans to boost the value we add to client organizations.
Insider One provides a platform for marketing and customer engagement teams, unifying data, personalization, and journey orchestration. They have 1,500+ team members across 30+ offices and are backed by investors such as Sequoia Capital and General Atlantic.
Lead end-to-end technical onboarding and implementation for new clients.
Partner with clients to understand business needs and develop tailored implementation plans.
Manage implementation project plans, timelines, and cross-functional coordination.
Lumivero develops data-intelligence software that empowers users to answer their most pressing questions. Their tools help academic and corporate professionals create impactful insights from their complex data.
Guide and mentor customer support team members towards achieving operational goals.
Ensure excellent team communication, problem-solving, and professional etiquette skills for achieving the highest customer satisfaction.
Identify and implement improvements in user journeys, flows, and touchpoints to elevate overall customer experience.
Eneba is building an open, safe, and sustainable marketplace for gamers, supporting over 20 million active users. They pride themselves on trust, safety, and market accessibility, scaling and diversifying their portfolio while growing with the gaming community.
Lead a team of Customer Success Managers to achieve targets for retention and engagement for home care agencies.
Build and maintain strong relationships with agency partners, serving as their main point of contact.
Analyze data and develop reports to track progress and identify areas for improvement.
A Place for Mom is the leading platform guiding families through every stage of the aging journey by simplifying the senior care search. With over 15,000 senior living communities and home care agencies, APFM has helped millions of families find care since 2000 and employees live the company values every day.
Serve as a strategic partner and trusted advisor for assigned QAD Cloud customers.
Ensure smooth service delivery through proactive monitoring of customer escalations and risk management to the permanent resolution.
Actively contribute to customer experience enhancement and continuous improvement initiatives across the Customer Success organization.
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.
Manage and resolve assigned tickets related to customer sentiment, churn risk, and account health.
Proactively monitor accounts to identify risks and implement mitigation strategies to drive retention and customer success.
Dutchie is a technology platform that powers dispensary operations and provides consumers with safe access to cannabis. They have raised over $600M in funding and are backed by investors such as D1 Capital Partners, Tiger Global, and Howard Schultz.
Build strong, senior-level relationships with MLS leadership.
Develop and execute tailored growth strategies.
Maintain consistent account management practices.
CubiCasa is developing a scalable way to acquire property interior data by helping real estate professionals capture floor plans with their mobile app. Since 2015, they have delivered over 3,000,000 floor plans to thousands of companies, valuing collaboration, simplicity and customer satisfaction.